Privacy Policy

  1. Privacy Policy

When using our services we process personal data of our customers (“you”, “your” or the “Client”). This Privacy Policy (the “Policy”) provides you with information about how your data are processed.

At OverEx Capital, we take the privacy of our clients and customers very seriously. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information of our clients and customers. Our goal is to ensure that you understand what personal information we collect, why we collect it, and how we use it to provide you with the best possible financial services.


For the purposes of this Privacy Policy, the following terms shall have the following meanings:

  • Personal Information” refers to any information that identifies an individual, including, but not limited to, names, addresses, telephone numbers, email addresses, financial information, and any other information that could be used to identify an individual.
  • Client” & “User” refer to any person who uses our financial services or products.
  • Service” refers to any financial service or product that we provide to our clients.
  • Website” refers to our company website, ,  referred to as “we”, “us” or “our”.
Notes :
  1. This Agreement shall apply to all Users using our services. Users shall comply with the terms and conditions of this Agreement, subject to and as permitted by any and all laws relating to the protection of personal information and data in the country or region where they are based.
  2.  Any code or statutory decree or administrative regulation referred to in this Agreement shall refer to the latest amended version thereof, regardless of whether such amendment is made before or after the signing of this Agreement.
  3. Use of the term “include”. The term “include” used herein shall, under any and all circumstances always have the meaning of “include but not limited to”, unless this Agreement specifies otherwise.
  4. User Consent and Authorization. The Users acknowledge and understand that, at the point of logging into the Platform, the User will be deemed to have expressed to us their acceptance, consent, undertaking and confirmation of the following, regardless of whether the User has completed their registration on the Platform:

    (1)that the User agrees, on a voluntary basis, to disclose personal information to us;

    (2)the User will abide by all the terms and conditions of this Agreement;

    (3)the User agrees and authorizes the Platform to collect the User’s personal information when the User registers with the Platform, logs into the Platform and/or uses the Platform services;

    (4)the User agrees to all the terms and conditions of this Agreement and agrees to accept any amendment that may subsequently be made to the Privacy Policy

Collection of Personal Information:

In this section, you can read general information about which of your personal data we collect and how we collect it. All information on the basis of which we can directly or indirectly identify you or which is related to you is considered personal data.

We collect Personal Information from our clients in order to provide them with the best possible financial services.

The Users agree that the Platform may use cookies to track the User’s actions in connection with their use of the Platform and may collect and record all information left by Users, including but not limited to their IP address, geographical location and other data.

Personal data which we may collect include:

  • Personal Identification Information: Full name, date of birth, nationality, gender, facial data, utility bills, photographs, phone number, precise location, home address, Financial information, including bank account and credit card numbers and/or email.
  • Formal Identification Information: Government issued identity document such as Passport, Driver’s License, National Identity Card, State ID Card, Tax ID number, passport number, driver’s license details, national identity card details, visa information, and/or any other information deemed necessary to comply with our legal obligations under financial or anti-money laundering laws.
  • Virtual Identity: website Account/ Password, website Username.
  • Financial Information: Bank account information, payment card primary account number (PAN), account assets, transaction history, trading data, and/or tax identification.
  • Transaction Information: Information about the transactions you make on our Services, such as the name of the recipient, your name, the amount, and/or timestamp.
  • Message Content: Feedback, Email, SMS, App Rating, Comments.
  • Correspondence: Survey responses, information provided to our support team or user research team.

Use of Personal Information

We use Personal Information for the following purposes:

  • Registration and user account : In order to use the services, you must register on the website and create your account, and for this purpose we process your personal data.
  • To provide our clients with the best possible financial services
  • To manage our relationship with our clients
  • To comply with legal and regulatory requirements
  • To prevent fraud and other illegal activities
  • To improve our financial services and products

Disclosure of Personal Information

We may disclose Personal Information to third parties for the following purposes:

  • To comply with legal and regulatory requirements
  • To prevent fraud and other illegal activities
  • To improve our financial services and products

We may also disclose Personal Information to third parties in order to provide our clients with the best possible financial services. However, we will only disclose Personal Information to third parties with the express consent of our clients.

Protection of Personal Information

We take the protection of Personal Information very seriously. We have implemented appropriate technical and organizational measures to protect Personal Information from unauthorized access, disclosure, alteration, or destruction.

Protection of Personal Data. The Platform adopts appropriate physical, electronic, management and technical measures to protect and safeguard the security of the Users’ personal data. The Platform will, to the greatest extent possible, ensure that any personal data collected through the Platform shall be free from being subject to nuisance by any third party unrelated to us. The security measures that the Platform may take include but are not limited to:

(1)Physical measures: records of Users’ personal information will be stored in an appropriately secure location.

(2)Electronic measures: computer data containing Users’ personal information will be stored in computer systems and storage medias that are subject to strict login restrictions.

(3)Management measures: only staff members duly authorized by the Platform may access the Users’ personal data and such staff members shall comply with the Platform’s internal code concerning personal data confidentiality.

(4)Technical measures: encryption techniques such as Secure Socket Layer Encryption may be used to transmit Users’ personal data.

(5)Other measures: the Platform’s network servers are protected by a proper “firewall”.

Access to Personal Information

Clients have the right to access their Personal Information at any time. If a client wishes to access their Personal Information, they may contact us through our customer service center.

You can exercise all your rights mentioned below, including your right to erasure of personal data and the withdrawal of your consent, by sending a request to us via email at

Deletion of personal information. Once your personal account is deleted, you will no longer be able to log in to or use the OverEx platform. Your personal data will be retained by OverEx for 1 year in order to satisfy any subsequent review of your account by financial institutions or criminal investigations by relevant authorities. If no such review or investigations occurs within this year, OverEx will completely delete all your personal data.

Right of access to personal data
You can ask us at any time to send you a confirmation as to whether or not your personal data are being processed. If we process your data, we will provide you with further details on the processing. If you request it, we will also provide you with a copy of the personal data processed. Please note that the first copy is free of charge, but later copies will be provided for a small fee.

Right to rectification of personal data
If we process your personal data inaccurately, you can notify us of this fact, and we will rectify the inaccurate personal data without undue delay. If you register on the Website, you will be able to rectify and amend your personal data yourself by editing your user account.

Reporting of Flaws

If any User becomes aware of any security flaw in the Platform, the User should contact the Platform through the service email promptly so that the Platform can take appropriate measures to address any such flaw as soon as possible.

Despite the above-mentioned technical and security measures, the Platform cannot guarantee that the information transmitted via the Internet is absolutely safe, so the Platform does not provide any guarantees with respect to the security of the personal information that the Users provide to the Platform; and the Platform may not be held liable for any loss or damage arising from or caused by any event that may occur in connection with unauthorized access to the Users’ personal information.

The Platform reserves the right to modify this Agreement at any time. The Platform will inform the Users of the amendments made to the Privacy Policy by releasing updates thereof, publishing the effective date of new versions thereof and highlighting the amendments thereto. Sometimes, but not always, the Platform may issue a notice to Users to inform them of any amendments made to the Privacy Policy. Users shall regularly review the Privacy Policy and focus on amendments thereto, if any; and if the Users do not agree to any such amendments, the Users shall promptly stop accessing this Website. Whenever an updated version of this Privacy Policy is released, the User’s continued access to and use of this Website shall demonstrate the User’s agreement to the updated version of the Privacy Policy.

We may change this policy unilaterally, but we will do so only when necessary and we will notify you about such change. You can find the latest version of this policy in your Client Section.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at